Trust IT Support Lead

Overview

We are looking to recruit a Trust IT Support Lead

Personal Attributes

As a Trust we believe that we exist to help our children, staff and communities experience ‘Life in its Fullness’ (John 10:10).

If this strikes a chord with you, then we would love to hear from you!

Our family of schools currently consists of; one all through school, three secondary schools, one with a sixth form and one primary school. While each school holds its own unique identity, we work together collectively to achieve our mission to provide ‘Life in all its fullness’ through the highest quality education, training and outcomes for all.

If successful, you would be initially based at Bolton St Catherine’s Academy, however, there may be occasions where you are asked to support on a project at another school site, however we can organise travel and the schools are all very close to each other.

Main Duties:

Ensure reliable IT operations at the primary academy and provide support across the Trust
Develop and implement tactical plans to address IT needs and improve efficiency
Enhance IT support for staff and students, ensuring effective issue resolution
Manage and oversee the career development of the IT Support Technician
Support and contribute to Trust-wide IT projects, aligning with strategic goals
Manage the maintenance, repair, and inventory of IT assets
Promote collaboration with Network Managers and IT staff, and pursue professional development
Ensure compliance with Academy and Trust IT policies and report concerns as needed

We are seeking an individual who:

Is a great team player, friendly, and professional
Has knowledge of operating systems, including windows operating systems, networking, hardware and software commonly used in schools
Enjoys working as part of a team and being able to communicate effectively with pupils, parents and staff
Is confident in liaising with a variety of staff at all levels
Has excellent customer service skills
Demonstrates personal resilience and role models those personal qualities we wish to instil in our young people
Has the ability and willingness to work flexibly to meet the demands of the role
Has excellent interpersonal and communication skills, able to form positive, professional and empathetic relationships with colleagues and students

In return we can offer:

A supportive induction programme and have access to high quality CPD.
Consistent support from a dedicated CEO, Trustees, central trust team and Head Teachers
A paid premium to a Healthcare Cash Plan to claim back contributions towards dental, optical and other medical costs
24/7 access to an Employee Assistance Programme
Fantastic facilities

The Bishop Fraser Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to child protection screening including an enhanced disclosure from the Disclosure and Barring Service and also past employment checks. References will be sought prior to interview.

Salary & Benefits

Grade F SCP 17 – 23 (£28,770 - £32,076)

(Pay Award Pending Effective April 2024)

37 hours per week

All Year Round

Permanent Contract

Required ASAP

Location

The Bishop Fraser Trust
Stitch-mi-Lane
Bolton
Lancashire
BL2 4HU

Supporting Documents

Deadline and How to Apply

For more information, or for an informal chat about the role please contact the Don Jones, Chief Information and Security Compliance Officer (CISCO) please get in touch by emailing djones@thebishopfrasertrust.co.uk.

To apply please complete the application form, ensuring that you show how you meet items on the person specification and explaining why you are applying for this post. Please also include in your application why you want to work in our Trust, why you are the best candidate for this post and what you would contribute to our Trust and schools, with examples from your recent work if possible.

Submit your completed application and covering letter to: recruitment@thebishopfrasertrust.co.uk - do not send CV’s as they will not be considered.

The vacancy may close early if sufficient suitable candidates apply.

Closing Date: Friday 18 October 2024 at 9.00 am

Equal Opportunities

We are an equal opportunities employer.

Job reference: TBFTITSL2709

The Bishop Fraser Trust A Church of England Multi Academy Trust with the vision to allow all children to experience Life in all its fullness